My Policies
Reschedule your lesson before your lesson occurs, using the appointment emails
When you schedule your first lesson, I will send you a confirmation email for your appointment. If you don’t receive this email, check your spam folder. It's important, so please locate it immediately.
Each appointment email you’ll receive has a rescheduling link on it. You must click the this link if you want to change your lesson time.
Do not email, call, or text me with any requests for rescheduling.
Your calendar is your responsibility.
Each appointment reminder you’ll receive has a link to change/cancel your lesson. Use this link.
Do not email, call, or text me. I won’t respond, my apologies in advance.
You can cancel your lesson, but I don’t do refunds.
15 years of teaching has led me to one very intense realization: The most serious students never cancel.
I don’t do refunds for cancellations unless it’s a life-threatening emergency. If that’s the case, email me and I’ll send a refund. On your honor, of course.
Don’t be late.
I will wait about 15 minutes or so for you to show up for your lesson. After that, I consider it a no-call-no-show. If you are considered a NCNS, I will wait to hear from you afterwords. If I don’t hear from you, I’ll assume you do not wish to continue lessons with me.
Appointments can be missed and/or canceled but they’re not refunded.
My school is structured exactly like college wherein you sign up for a “class” and pay for it, but the tuition is billed on a monthly basis. Each lesson on the calendar will be a firm “class time,” regardless of whether you’re there or not. Meaning, you can skip the class but you won’t get a refund and you can’t reschedule a missed lesson.
Lessons can always be rescheduled if done so with the online scheduling system. Each lesson-taker will receive a reschedule email 2 and 6 days before the lesson.
If I need to cancel on you, I’ll email you
If I need to reschedule our lesson, I’ll email you about it. There’s no better way for me to reschedule.
However, I request that you use the appointment reminder emails to reschedule/cancel any lesson. Thank you in advance.
Internet issues on your end are non-refundable
You need a decent internet connection to make Zoom guitar lessons work. If your internet goes down or is too slow, I will not refund your money. You need 1.5 mbps up and down at the very least (go here to check) for this to work.
Always show up for your lessons.
I can understand if you had a valid reason for not showing up. If you had an emergency, email me when you’re available and I’ll be happy to schedule a make-up for you.
Emergency or not, keep in mind that I won’t follow up with you if I don’t see you during our scheduled appointment. I leave that part up to you.
Be consistent with practice
Your life is far more important than taking guitar lessons, and you need to be committed to practicing guitar to get better at it.
Five minutes of practice each day is both reasonable and necessary to learn guitar. I will never ask you to put in more than five minutes of practice per day.
If you don't have the time to practice consistently, I'll gently suggest that lessons are not a good idea for you.